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Panalpina’s single warehouse management system key to growing business

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Panalpina’s single warehouse management system key to growing business

Panalpina has reached a new milestone in the roll-out of its single warehouse management system (WMS) JDA across all of its logistics facilities around the world. Two weeks ago, the 50th site went live with JDA WMS in Lyon, France. Shortly before that, JDA WMS was implemented at two facilities in the USA and Belgium. These sites in Newtown (Connecticut) and Brussels are part of a global distribution network for the healthcare customer IBA. The speedy implementation at more sites including Singapore will follow soon.

“We’ve come a long way since 2012 when we decided to implement one standard warehouse management system for our roughly 90 facilities globally. Lyon in France marked the 50th site to go live with JDA WMS, so we are more than half way there,” says Mike Wilson, global head of Logistics and Manufacturing at Panalpina. “The speed at which we can implement JDA WMS at an existing or new site, combined with the increasing interconnection of those sites and the powerful functionalities of the system, allow us to efficiently grow our business. IBA is a perfect example of this.”

Panalpina offers comprehensive value-added warehousing and global transportation services to medical device company IBA from its brand-new hub at Brussels Airport. Additional Panalpina facilities in Newtown (Connecticut) and Singapore act as regional distribution centers for IBA. Newtown has been running on JDA WMS since last November, Brussels followed suit in December and Singapore will join by March. Panalpina developed its own rapid deployment model for JDA WMS in order to offer customers like IBA a standardized approach and consistent implementation process across the globe. Additional distribution centers for IBA that would also run on JDA WMS are now being considered for Japan, China, Russia and Argentina.

IBA, short for Ion Beam Application S.A., relies on Panalpina for the installation and maintenance of a growing number of proton therapy cancer centers across the world. The company has very diverse transportation needs where quality service and short lead-times are crucial. This can, for example, be an air freight shipment for a small urgently needed spare part in order to keep downtime of a proton therapy device at a minimum. Panalpina’s 24/7 emergency set-up and the use of JDA WMS ensure that spare parts are picked, packed and shipped in the fastest and most effective way possible.

Panalpina also uses the system to track and compare the performance of its four-wall operations globally and then works towards benchmarks, for example in terms of very high inventory accuracy. “JDA WMS allows us to streamline global operations, optimize service levels as well as inventories for our customers and grow with them,” says Oliver Conzelmann, corporate head of contract logistics at Panalpina.

About IBA

IBA (Ion Beam Applications S.A.) is a global medical technology company focused on bringing integrated and innovative solutions for the diagnosis and treatment of cancer. The company is the worldwide technology leader in the field of proton therapy, considered to be the most advanced form of radiation therapy available today. IBA’s proton therapy solutions are flexible and adaptable, allowing customers to choose from universal full-scale proton therapy centers as well as compact, single room solutions. In addition, IBA also has a radiation dosimetry business and develops particle accelerators for the medical world and industry. Headquartered in Belgium and employing about 1,500 people worldwide, IBA has installed systems across the world.

IBA is listed on the pan-European stock exchange NYSE EURONEXT (IBA: Reuters IBAB.BR and Bloomberg IBAB.BB). More information can be found at:

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About Panalpina

The Panalpina Group is one of the world's leading providers of supply chain solutions. The company combines its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. Drawing on in-depth industry know-how and customized IT systems, Panalpina manages the needs of its customers' supply chains, no matter how demanding they might be. Energy and Project Solutions is a specialized service for the energy and capital projects sector.

The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and it works with partner companies in over 90 countries. Panalpina employs approximately 15,000 people worldwide who deliver a comprehensive service to the highest quality standards – wherever and whenever.

Press contacts

Maiken Riise Andersen

Maiken Riise Andersen

Press contact Head of Corporate Communication +45 43 20 30 74
Christian Krogslund

Christian Krogslund

Press contact Senior Director, Corporate Marketing & Communication +45 28 44 22 35

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